This Privacy Policy describes how Roleedge (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, located at roleedge.com, and the services we offer.
We collect various types of information from and about you, including:
Personal Identification Information: Your name, email address, and phone number, which you provide through contact forms and sign-up forms.
Professional and Service-Related Information: Information you voluntarily provide to us to deliver our services, such as your resume and LinkedIn profile.
Payment Information: Details required to process payments for our services, which are handled by our third-party payment processors.
Technical and Usage Data: Information automatically collected as you interact with our website, such as your IP address, browser type, pages visited, and other browsing behaviors. This is collected through cookies, pixels, and various analytics technologies.
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To deliver the services you have requested, including career coaching, resume reviews, and other services.
To Process Transactions: To process and fulfill your orders and transactions for our services.
To Communicate with You: To respond to your inquiries, provide customer support, and send you service-related communications.
For Marketing and Promotional Purposes: To send you marketing emails and newsletters about our services, promotions, and other information we believe may be of interest to you.
To Analyze and Improve Our Website: To understand how our website is used and to improve its functionality, content, and user experience.
We may share your personal information with third-party service providers who assist us in operating our business and providing our services. These third parties include:
White-Label Service Providers: We share your professional and service-related information with third-party providers who perform white-label services for us, such as resume building, LinkedIn profile optimization, and interview preparation.
Payment Processors: To securely handle payment transactions.
Email Marketing Tools: To manage our email communications and marketing campaigns.
Customer Relationship Management (CRM) Systems: To manage and organize client and lead information.
Analytics Services: Such as Google Analytics, to help us understand website traffic and usage patterns.
We are committed to protecting your personal information. We implement and maintain reasonable and appropriate security measures, including physical, electronic, and procedural safeguards, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Given that our business is located in India, this Privacy Policy is created in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023.
You may have certain rights regarding the personal information we hold about you, depending on your location and applicable law. These rights may include the ability to access, correct, or delete your personal data.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@roleedge.com or by using the contact form on our website.